Credit Repair Frequently Asked Questions

Why do I need to send my credit bureau to you?
That's the only way that we can see what is updated on your credit bureau report. Otherwise we can't tell what's transpired with your report. You must send in your credit bureau reports if you want us to help you.

How long does it take to restore my credit?
The amount of time it takes is different for every circumstance. When you send me a deposit you will get a letter from me within three days. You should get your Experian, TransUnion and Equifax report in about a week.

What if I don't hear from the credit bureau?
If two weeks go by and you don't hear anything from the credit bureau please contact us. Sometimes the credit bureaus don't get your letter request, and sometimes they just want to ignore you.

How often should I expect to get mail from the credit bureaus?
You should expect to get an updated credit report about every two to three weeks.
What should I do with the credit reports I get mailed to me by the credit bureaus?
Make copies, then send it to us via mail, or fax them to -------.

What if some of the credit collectors call me?
Tell them to send you a copy of a contract with your signature stating you owe them the stated money. The collection agency can't collect from you without a signed contract. The best thing to do is not talk to them at all.

What can you take off of my credit bureau report?
We can take off any and all inaccurate accounts like inquiries, adresses, names, unpaid collections, charge-offs, repossessions, medical bills, divorce debt, and all bankruptcies.

What can you not take off my credit bureau report?
Federal tax liens, State tax liens, child support, and new student loans, bankruptcies reported by the bankruptcy court.

Will the items that are removed from my credit bureau reports ever come back?
NO.

If I pay the whole amount of the credit restoration service, can I get special attention, or will you work faster on my files?
No, we treat everybody the same. We work as hard for one as we do for the other. If you get behind on your payments, your file will go into a dead file, and will stay there until your account is up to date.

Can I repair my credit myself for free?
Yes. The library has a lot of free information.

What is a credit service?
A credit service is a company that the seller (credit issuer) goes to, to have a three-way merge credit bureau file pulled. The information that these credit services pull is always out of date because it comes from an older database. It is important to show credit issuers the real credit bureau documentation from Equifax, Experian and TransUnion

Do you ever do charity work?
Yes. We have previously helped single women with children hurt from divorce or the parents of children when the other parent is incarcerated. We have also offered our services to handicapped/disabled individuals.

What are the risks I will be taking with repairing my credit? Will the credit bureaus penalize me?
There are NO risks. The only thing that will happen is that we will make your credit bureau report better for you.

Can I fax my credit bureau report to you?
Yes, the number is (---) --- ----

What if I fall short and cannot make my payments to you?
Just send me a note stating that you have fallen on hard times, and what you can do to pick back up. We will work with you.

Why do we stay with you for life?
In order to keep your credit scores high, we will maintain your file, scanning for negative or inaccurate information even after we have initially repaired your credit.

Do credit cards affect your credit score?
Yes! Credit cards are a major component of the overall credit score. In fact, they account for 30% of your credit score.

Is this guaranteed?
No. Nobody, or company, can guarantee to take any file off your credit report, it is against the law.